With IronClad Assurance®, if a buyer discovers that the item is not substantially in the condition as represented in this inspection report, the buyer may submit a written dispute claim to IronPlanet. when it would run.Disputes: This item is offered with IronClad Assurance® protection. I will never buy another Chrysler again, which is sad considering how much fun the convertible was to drive. I have already been treated 10 times better. I have since traded the car and bought a Honda, which I love. In fact, if you want to write a letter, which I did, the address is Oak Ridge, TN according to the Daimler Chrysler website. I did some more research, and it turns out that all of the customer service phone calls are outsourced to a company in Oak Ridge, TN. Then the customer service gentleman, who represents Chrysler, told me I should report the dealership to the Better Business Bureau for "misrepresentation"! So rather than trying to discipline the dealer for wrong dealings or fix the problem, the company wants me to report its dealer to the BBB? Chrysler has even given this dealership a 5-star rating. (Believe me, I read that contract from top to bottom before purchasing it, so I wasn't blindly buying whatever they offered me.) It turns out that the warranty I purchased was NOT the Chrysler extended warranty like the dealership told me rather, it was the dealer's personal warranty, and they could determine what they would or would not cover. I called the Daimler Chrysler customer service number and talked to a gentleman about it. I explained that I had the extended bumper-to-bumper warranty, but I was told that it wasn't covered. I left it at the dealership, and I received a call letting me know it was going to be a $700 repair. This means you cannot turn your wheel whatsoever. My clock spring stopped functioning at 50,000 miles. Unfortunately, it doesn't really cover what is spelled out in the contract. I purchased the extended 7-year, 70,000 "bumper-to-bumper" warranty that the dealership offered. The transmission was slipping at 68,000 miles. I had the left window motor replaced twice and the right motor once. The windows would always jerk and shake as they roll up.
However, this was the worst car I have ever owned. THAT is a testament to how well I kept my cars. I had a Dodge Neon from 0 miles to 137,000 miles with no problems. I wash, wax, drive carefully, never rev too high for too long, no one drives my cars, and so on.
I take care of my cars as if they were my own children.
I will never purchase another Chrysler as long as I live for two reasons: 1. Leaking transmission fluid one week after purchase.
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